Bigcommerce – The Best Platform for Growing Sales
- Faster Growth x2 – According to research by Ipsos, Bigcommerce merchants grow nearly twice as fast as the ecommerce industry average.
- Higher Uptime 99.99% – Your store is always open for business thanks to one of the best uptimes in the industry, including 100% availability during Cyber Week.
- Lower Costs 75% – Significantly reduce your overhead compared to on-premise solutions like Magento, with no hosting, maintenance or update expenses.
Bigcommerce takes care of hosting and security for you, with some of the best performance metrics in the business. Our platform has an average uptime of more than 99.99%, compared to 99.5% for the ecommerce industry as a whole.
Each Bigcommerce store is protected by multiple layers of security to prevent unauthorized access, including perimeter and server-specific firewalls, file integrity scanners, intrusion detection software, and 24/7 human monitoring.
Bigcommerce servers are PCI DSS 3.0 certified at Level 1. This protects against credit card data breaches and eliminates the hassle of compliance.
Flexible Shipping Configurations
From the Bigcommerce Shipping Manager, you can quickly set up all the locations to which you’ll be selling, then choose specific shipping methods for each area. Offer real-time carrier quotes, flat-rate shipping, weight and value-based rates or integrate with ShipperHQ, the world’s most sophisticated shipping rate calculator and rules engine.
Multiple Payment Options
Bigcommerce seamlessly integrates with the leading payment solutions on the market. Choose from PayPal powered by Braintree, Square, Stripe, WorldPay, First Data, Cybersource, Authorize.net and many more. Whereas some ecommerce platforms charge merchants up to 2% of sales for using a third-party payment solution, we let you use the solution of your choice with no penalties or additional fees.
Search Engine Optimization
Bigcommerce websites are built for better search engine rankings using search-friendly templates, optimized URLs, automatic sitemaps, microdata and more. We also give you full control to customize your URLs, titles, header tags and metadata.
Bigcommerce easy to use backend administrative makes managing your online store a breeze. From adding products to viewing orders, it’s easy to handle your daily store management tasks in Bigcommerce.
The Bicommerce web editor is very simple to use without needing to know HTML. Change and add webpages, upload images, format text and add hyperlinks like a pro with the easy to use Bigcommerce web editor.
The Bigcommerce Analytics Dashboard gives you a consolidated snapshot of all your critical metrics, including orders, visits, conversion rate, AOV and more. Quickly see what’s working and what’s not, then drill down to solve problems.
Abandon Saver Saver
Up to 65% of online shopping carts are abandoned before checkout. Recover those lost sales with our abandoned cart saver. It automatically sends shoppers a customizable series of emails that motivates them to complete a purchase. We follow best practices for email timing, and give you the ability to include a coupon for improved conversion. Merchants using our cart saver recover 15% of lost sales on average.
Our single-page checkout improves conversion up to 12% by making it faster and easier to complete a purchase. We’ve built in conversion-boosting features like mobile optimization, account creation for faster checkouts, guest checkout, and dedicated SSL support that enables shoppers to stay on your domain during checkout.
Draw your customers in with an attractive slideshow of rotating images to showcase top products and categories. This strong call-to-action directs customers to the page you want your customers to visit.
Discount Rules and Coupons
Win new customers and reward repeat buyers using our flexible discounting tools. From a single location in your control panel, you can set up flash sales, percentage discounts, dollar-off discounts, product bundling, shipping discounts, or promotions like buy one, get one free. For maximum flexibility, Bigcommerce gives you the option to use trackable coupons, discount rules, or a combination of both.
Blogging is a great way to promote your products and services as well as attract search engines with additional content. Bigcommerce built-in blog allows you to integrate this popular feature at no additional cost or setup.
Featuring product reviews increases sales by 18% on average. They’re built right into Bigcommerce at no extra cost, and you can even automatically email buyers a few days after purchase to ask for a review.
Customer Accounts, Order Status and History
Bigcommerce customer accounts allow customers to easily save their contact and shipping information with customer accounts. Customer can save multiple address, check order status, review order history and place re-orders from past purchases.
Handle Return Requests
Bigcommerce includes a flexible, automated returns system. Refund, replace, offer store credit, disable returns or use the permission-based user system to assign RMAs to your staff. You can even include return reasons and actions.
Bigcommerce Technical Support
The Bigcommerce support team is available to answer your questions and solve your problems 24/7 via phone, email or chat. We strive to answer all calls in less than 2 minutes, and more than 90% of issues are resolved on the first call.
Third-Party App Integration
The Bigcommerce App marketplace has an industry-leading selection of third-party apps and integrations, all carefully curated to make sure we only feature the best solutions. You can seamlessly connect your store to the software you need to sell effectively.